What to Do When Your Computer Won't Turn On

Your computer won't turn on. Don't panic. Here's how to troubleshoot before calling for help.

Step 1: Check the Obvious

• Is it plugged in? Check both ends.
• Is the power strip on?
• Try a different outlet
• For laptops, try removing battery and using AC only

Step 2: Look for Signs of Life

• Any lights?
• Any sounds (fans, beeps)?
• Any display, even briefly?

No signs = likely power supply or motherboard issue.

Step 3: Hard Reset

1. Unplug completely
2. Remove battery if laptop
3. Hold power button 30 seconds
4. Plug back in and try again

Step 4: Disconnect External Devices

Unplug all USB devices and try booting with just keyboard and mouse.

When to Call a Professional

If these steps don't work, you likely have hardware failure. We offer free diagnostics—bring it in and we'll identify the problem.