Your Complete IT Department
For a Flat Monthly Fee
24/7 monitoring, unlimited help desk, enterprise security, and proactive maintenance — all built around your business and backed by certified Bergen County technicians.
Reviews
Since 2009
Time
Guarantee
Flat Monthly Pricing — Built Around Your Business
No surprise bills, no hourly billing games. Pick the coverage that fits, scale up when you grow. Every plan includes Bergen-based technicians and our 99.9% uptime commitment.
Essentials
- 24/7 endpoint monitoring
- Business-hours help desk
- Managed antivirus & patching
- Automated cloud backup
- Unlimited remote support
- Onsite visits at preferred rate
Professional
- Everything in Essentials
- Unlimited onsite visits included
- Advanced security suite (EDR + email filtering)
- Microsoft 365 management & backup
- Security awareness training & phishing simulations
- Quarterly strategic IT reviews
- Vendor management included
Enterprise
- Everything in Professional
- Dedicated account engineer & vCIO
- Written SLA with response guarantees
- HIPAA / PCI / SOC 2 readiness support
- Server & network infrastructure management
- Disaster recovery planning & testing
- Custom onboarding & documentation
Not sure which plan fits? Tell us about your business and we’ll recommend the right tier — no pressure, no obligation.
Break-Fix vs Managed IT
The old way costs more, breaks more, and leaves your team waiting. See the difference.
Break-Fix Model
You only pay when something breaks — and pay dearly
- Reactive support — you only call when something is already broken
- Surprise bills every time a problem hits the team
- Hours or days of downtime per incident
- No monitoring — issues fester until they become disasters
- Backups often untested or missing entirely
- Security patches done sporadically (or never)
Managed IT Services
Predictable monthly cost · proactive · all-inclusive
- Proactive 24/7 monitoring catches issues before you notice them
- Flat monthly fee — no surprise bills, ever
- 15-minute average response time · unlimited support
- Automated patching, security, and backup verification
- Quarterly strategy reviews & IT budget planning
- Free network assessment to start
The Platform Behind Your Managed IT
Enterprise-grade tools we deploy to every client — the same systems Fortune 500 IT teams rely on, sized for Bergen County businesses.
Unlimited Help Desk
Call, email, or submit tickets anytime. No per-incident fees, no ticket caps, no after-hours surcharges. Average response under 15 minutes during business hours.
<15min Response24/7 Network Monitoring
Eyes on every server, workstation, and switch around the clock. Automated alerts route to a real engineer so most issues are fixed before you ever notice.
Always OnEnterprise Security Suite
Managed antivirus, email filtering, web protection, and patch management — plus phishing simulations on the Pro tier. Layered defense, not afterthoughts.
Layered DefenseBackup & Disaster Recovery
Automated daily backups with offsite replication. We test restores on a schedule — because untested backups don’t count.
Tested MonthlyMaintenance & Patching
Windows updates, third-party patches, and system tune-ups roll out during off-hours so your team never gets a “please restart now” mid-meeting.
Off-HoursStrategic IT Planning
Quarterly business reviews to plan upgrades, manage budget, and align tech with your growth. We sit beside you — not just behind a ticket queue.
Quarterly ReviewsWhat Makes Us Different
Six promises that come standard with every managed IT plan — the things bigger MSPs charge extra for or simply don’t offer.
Bergen-based, never offshore
Every technician you talk to lives and works in Bergen County. No overseas call centers, no overnight ticket queues — just local engineers who can show up at your door.
Same engineer, every time
You build a real relationship with a tech who knows your network, your team, and your quirks — not a rotating help-desk lottery where you re-explain everything.
No long-term contracts
Month-to-month after onboarding. If we’re not earning your business every month, you’re free to leave — no penalty, no hassle, no awkward exit fees.
Free migration from your current MSP
Stuck with a provider you’ve outgrown? We handle the entire switch at no cost — documentation, knowledge transfer, agent deployment, the works.
15-minute average response
From the moment you submit a ticket or pick up the phone, our average response is under 15 minutes during business hours. Critical issues jump the queue automatically.
Flat-rate — no nickels and dimes
What you see in your plan is what you pay. No per-ticket charges, no “after-hours” surcharges, no surprise true-up bills at year-end. Predictable, period.
Industries We Serve
Specialized IT solutions for Bergen County's diverse business community.
Healthcare
HIPAA-compliant IT, EMR support, and secure patient-data handling for medical practices.
Legal
Secure document management, client confidentiality, and integration with legal practice software.
Accounting & Finance
QuickBooks, Sage, secure client file sharing, and bullet-proof uptime when April hits.
Real Estate
Mobile access for agents, secure transaction management, and CRM integration anywhere.
Construction
Rugged mobile setups, project-management software, and connectivity from office to site.
Manufacturing
Industrial network design, production-system integration, and reliable warehouse-floor connectivity.
Retail & Restaurants
POS support, inventory integration, customer WiFi, and PCI compliance assistance.
Dental Offices
Practice-management software, digital imaging systems, and HIPAA-compliant data protection.
Professional Services
Consulting firms, agencies, and service businesses. Secure collaboration and client management.
Don’t see your industry? Tell us what you do — we’ve worked across dozens more.
Best-in-Class Technology Partners
We don't just “support” technology — we're certified partners with the brands your business actually depends on.
Dell Technologies
Hardware PartnerAuthorized Dell partner for enterprise servers, workstations, and laptops — with extended warranty support and same-day replacement on critical hardware.
Barracuda Networks
Security PartnerBarracuda email security, web application firewall, and cloud backup — the same enterprise-grade protection trusted by 200,000+ businesses worldwide.
NinjaOne RMM
Monitoring PlatformThe NinjaOne (formerly NinjaRMM) platform powers our 24/7 endpoint monitoring, automated patching, and remote support — so most issues fix themselves before you notice.
How Our Managed IT Service Works
A proven 4-step approach to making your IT bulletproof and worry-free.
Audit & Onboard
Free network assessment to map your environment, find vulnerabilities, and document everything. Onboarding completes in days, not weeks.
Secure & Protect
Endpoint protection, automated patches, encrypted backups, and continuous threat monitoring deployed across every device.
Monitor 24/7
Real-time monitoring catches issues before they cause downtime. Most problems are resolved before you even notice them.
Optimize & Grow
Quarterly strategy reviews to plan upgrades, manage your IT budget, and align technology with your business goals.
Bergen County Businesses, In Their Own Words
A few of the 150+ verified reviews behind our 4.9★ Google rating.
“They handle all of our IT needs — incredibly responsive and professional. We had a server issue at 7am and they had us back up before our team got in. Couldn’t recommend them more.”
Maria T.
Office Manager
“We switched from a bigger provider that nickel-and-dimed every ticket. Bergen Computer Solutions gives us flat pricing, real humans on the phone, and proactive monitoring that actually catches things. Night and day difference.”
James R.
Managing Partner, Law Firm
“Honest, knowledgeable, and easy to work with. They walked us through HIPAA compliance, set up secure backups for our patient records, and handled the Microsoft 365 migration without a hitch. We finally have IT we don’t have to worry about.”
Dr. Patel
Practice Owner, Medical Office
Frequently Asked Questions
What is managed IT and how does it work?
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What is included in your managed IT plans?
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Do you support remote employees and hybrid offices?
Can you help us migrate to the cloud?
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Why should I outsource IT instead of hiring in-house?
Get a Custom IT Quote in 1 Business Day
Tell us about your business and we’ll send back a tailored quote — not a sales pitch. No commitment, no pressure, no “schedule a discovery call” runaround.
- Free network assessment — we’ll spot the gaps before you commit
- Flat monthly pricing — you’ll know exactly what you pay
- Local, in-person onboarding — we come to you in Bergen County
- No long-term contracts — month-to-month after onboarding